Case Management Specialist at 80-100%
- Employment type
- Full-time
- Location
- Bern · Remote possible
- Company
- Health Insurance Solutions AG, Marienstrasse 8, 3005 Bern
- First posted
Case Management Specialist at 80-100%
Health Insurance Solutions AG is a benefits assistance center founded in 2024 for health and social insurances. Thanks to efficient and high-quality service offerings provided by a single provider, we help our clients and partners to organize their benefit processes optimally and to develop themselves best on the health insurance market. To strengthen our Case Management team, we are looking for, immediately or at a date to be agreed, a
Case Management Specialist at 80-100%
Your role: As a Case Management Specialist in the field of daily allowances for the Suisse romande region, you assume global follow-up of benefit cases and accompany our insured persons in demanding situations. You implement individual solutions for reintegration and coordinate collaboration between insured persons, employers, doctors, and insurers. You thus combine technical expertise in the field of social insurance, empathy, and a solution-oriented way of working. Even when faced with complex cases, you maintain an overview and make an important contribution to the sustainable success of reintegrations and high-quality service.
Your tasks
You manage and coordinate benefit cases globally and ensure that cases proceed in a structured manner.
You maintain active exchanges with insured persons, doctors, other social insurances, as well as contractual partners, both digitally and on-site.
You conduct interviews with sick employees who can be reintegrated and ensure coordination with all involved partners such as employers, social insurances, and service providers.
You guarantee the transfer of knowledge within the team and regularly present reports on the progress of integration to the benefit center specialists.
Your profile
You have completed training as a commercial or paramedical employee as well as continuing education in the field of social insurance (e.g., federal diploma in social insurance), ideally supplemented by continuing education in Case Management (e.g., CAS).
You benefit from several years of professional experience in the field of social insurance and/or in Case Management.
You have good IT knowledge and work autonomously, structuredly, and precisely.
French is your first language; very good knowledge of German (level B2) is indispensable, as internal communication and team meetings take place in German. Knowledge of Italian is an asset.
You convince with your high communication capacity, your solution-oriented interview conduct, as well as your team spirit and acute sense of organization.
You are accustomed to working autonomously via teleworking and it is indispensable that you are domiciled in Suisse romande (ideally between Genève and Lausanne).
What we offer you
A motivated and committed team with a flat hierarchy and short decision-making paths.
A modern working environment in offices that have just been renovated in the heart of the city of Berne.
A lot of personal responsibility and maneuverability.
Attractive development possibilities, many benefits, and the possibility to work from home.
Do you have questions? Christine Zumbrunnen, Case Management team leader, is at your disposal to answer your questions at .
Are you ready? Then let's grow together! Send us your application with your CV, your diplomas, and your work certificates via We look forward to meeting you! jpid7ee1385jm jpit0727jm jpiy26jm
Automatically translated from the original.
Posted 6 days ago