Sachbearbeiter/in Customer Service Schweiz

Sachbearbeiter/in Customer Service Schweiz (40-80%) We are an internationally successful, pharmaceutical company with its headquarters in Jonen (AG) and are looking to strengthen our internal team with a dedicated and reliable personality as Sachbearbeiter/in Customer Service Schweiz (40-80%) You enjoy contact with people, work organized and keep an overview even in a lively environment? Then we are looking forward to getting to know you. As part of our Customer Service Team, you are an important point of contact for our customers, consumers, and business partners. You will handle inquiries by phone and in writing, support administrative tasks, and ensure professional and friendly customer service together with the team. Your tasks Telephone and written support for customers, consumers, and business partners First point of contact and information at the reception and on the phone Providing information on products, prices, deliveries, and availability Independent processing of orders, inquiries, and complaints Supporting our field service with administrative tasks Maintenance of customer data Creation of evaluations, statistics, and sales reports Support with general secretarial and administrative tasks Collaboration in customer events and company tours Support in accompanying our commercial apprentice in everyday work What you bring Drogist(in) EFZ with further training in the commercial area or equivalent education (professional knowledge in the field of homeopathy is mandatory) Experience in Customer Service, Sales Back Office, or a similar function Enjoyment of telephone and personal customer contact German language skills in word and writing, good English and Ösisch language skills are an advantage Good user knowledge in MS Office; experience with ERP systems is an advantage Independent, reliable, and structured way of working High service orientation and pronounced team skills Interest in health topics and affinity for complementary medicine is an advantage What to expect A varied activity with direct customer contact A collegial and appreciative team Short decision-making paths and a family-friendly work environment The opportunity to take on responsibility and actively shape A successful company with strong roots and international orientation Have we sparked your interest? Then we look forward to receiving your complete application under . jpid1e2e42ejm jit0727jm jiy26jm