PULSE AND BALANCE Employee (a) Reception and Administration Physiotherapy (80 - 100%)

Work location: PULSE AND BALANCE St. Gallen
Start date: 15. February 2027 to 30. April 2027 (fixed-term employment)
Employment type: Fixed-term
Reference number: 74187

We are looking for our partner PULSE AND BALANCE:
At PULSE AND BALANCE, you will work in a modern Medical & Performance Center where physiotherapy, medicine, performance diagnostics, and athletics work together under one roof.

For our physiotherapy department at PULSE AND BALANCE in St. Gallen, we are looking for a committed and reliable personality for a fixed-term period to take over our reception and the associated administrative tasks. In this role, you are a central point of contact for our patients as well as for our physiotherapy team and ensure that daily practice operations run smoothly from an organizational perspective.

YOUR TASKS

• Reception and care of our patients as well as processing telephone and written inquiries
• Coordination of appointment scheduling and calendar management for our therapists
• Ensuring efficient utilization of therapy schedules as well as processing appointment shifts and cancellations
• Recording, maintenance, and control of patient and prescription data
• Taking over general administrative and organizational tasks in daily practice operations
• Carrying out the monthly billing of physiotherapeutic services
• Processing invoicing and reminders
• Clarifying administrative questions and direct exchange with health insurance companies and other payers
• Organization of the monthly team meeting including appointment organization, preparation, and minutes taking
• Administrative and organizational support for the management
• Supporting the team with further organizational tasks and ensuring smooth practice operations

WHAT YOU BRING

• Commercial training, training as a Medical Practice Assistant or a comparable qualification
• Ideally experience in a physiotherapy practice, doctor's office, or another environment of the Swiss healthcare system
• Very good organizational skills and pleasure in maintaining an overview even with many parallel inquiries
• Independent, structured, and reliable way of working
• Confident use of digital work tools and practice software
• Very good German skills in speaking and writing
• Friendly, professional, and service-oriented appearance
• Enjoyment of contact with patients as well as working in an interdisciplinary team

YOUR PROFILE

A dynamic environment with short decision-making paths, a lot of personal responsibility, and an uncomplicated team awaits you. For the ten weeks, we are looking for a person who can quickly familiarize themselves with existing processes and reliably take over the administrative area of physiotherapy.

For additional information, Sandro Aerne, Managing Director PULSE AND BALANCE, is available at sandro.aerne@pulseandbalance.ch or Nadine Bernardi, Employee Reception & Administration Physiotherapy PULSE AND BALANCE, is available at nadine.bernardi@pulseandbalance.ch. We look forward to your contact.

Please note that we can consider neither paper dossiers (will not be returned) nor applications via e-mail. Please therefore apply exclusively online via the tool.

The Hirslanden Group is the largest medical network in Switzerland. The group comprises 16 clinics in 9 cantons. It also operates 5 outpatient surgical centers, 18 radiology institutes, and 6 radiotherapy institutes. The group has 11 025 employees.