Team Leader Technical Customer Service 100 %

KSU A\-Technik AG is a family-run company managed in the second generation. We are the leading comprehensive provider of workshop equipment, washing systems, and tools in the vehicle and transport sector throughout Switzerland. Our strength lies, on the one hand, in our premium products from well-known manufacturers standing for quality and durability (such as MAHA, ISTOBAL, HUNTER, Snap\-on, etc.), and on the other hand, we offer the customer excellent, competent, and reliable service. Our employees actively contribute to the success of our company. We act as a team and see our customers and manufacturers as partners! To strengthen our customer service in Wohlen AG, we are looking for you as an active team member and representative of our company: Team Leader Technical Customer Service (m/f) 100 % Your tasks: Responsibility for scheduling and order processing for service, repairs, and installations Leadership of the assigned service technicians Adherence to maintenance appointments Creation of offers and cost estimates Planning and implementation of internal as well as external training Technical clarifications with suppliers, billing of assignments, and procurement of spare parts Active promotion of the company image within and outside the company Reporting directly to the division manager and operational support of the other team leaders in the diverse daily business Your profile: You are a strong personality aged approx. 30 years and ideally bring several years of professional experience as a service technician or scheduler and further training in the commercial field Your basic technical training, preferably in the automotive sector, helps you to analyze technical problems in a solution-oriented manner Good user knowledge of MS\-Office is among your strengths You are a team player with an independent and structured way of working You communicate very well in German and French in spoken and written form Our offer: Interesting, varied, and exciting activity Thorough introduction to our versatile product portfolio High level of personal responsibility and scope for design Modern employment conditions (e.g., flexible working hours, 5\-6 weeks of vacation) Opportunity for co-design and contribution Opportunities for further development Have we piqued your interest? We look forward to your application dossier with a photo. Personnel and corporate consultants are requested to send dossiers to us only after prior consultation. jpid4f73765jm jit0834jm jiy26jm