Senior / Call Center Att.

What you achieve with us Operation of our modern telephone switchboard Efficient, prompt and friendly receipt and forwarding of calls from our international guests Receipt and forwarding of telephone and chat messages Providing information to callers Recording of repair orders to the technical service using the Hotel-Operations EDV system Writing welcome cards for arriving guests Emergency organization according to standards and regulations Your profile Training in the hotel industry Professional experience in a 5* hotel, ideally in departments such as Call Center, Front Office, Reservierung Excellent spoken language skills in German and English, knowledge of Italian or Russian an advantage Good EDV user knowledge of MS-Office programs High level of commitment, good manners Good organizational skills and sovereign behavior under high workload Our offer Temporary seasonal position, end of November 2026 to mid April 2027 5-day week on average at 43.5 hours 5 weeks of vacation and 6 public holidays per year 13th salary from entry (pro rata temporis) Accommodation in one of our beautiful employee houses upon request Catering option in our new, modern employee restaurant Work in an attractive environment with development opportunities If you appreciate an interesting, challenging and versatile activity in a dynamic environment and want to join a well-rehearsed team, we look forward to your complete online application.