Customer Advisor

Customer Advisor (m/f/d) The Banque Raiffeisen Sensetal Fribourg-Est is one of the largest Raiffeisen banks in Switzerland. With 118 employees, including 11 apprentices, we are an attractive and strongly rooted employer in the region. We cultivate a corporate culture based on partnership, dialogue, fairness and social responsibility. The Swiss Arbeitgeber Award price confirms this ambition and makes us proud. As an innovative cooperative bank, we have been committed to constant evolution towards an advisory bank in recent years. We actively seek contact with people and make our clients' dreams come true. Our modern and high-performance bank is looking for a self-employed, motivated and service-oriented personality to strengthen its team as a customer advisor (m/f/d). Customer Advisor (m/f/d) What can you expect? Act as the first point of contact to respond to basic requests and assist in the use of automatic distributors and our digital solutions Guarantee simple and standardized advice on payments, savings, investments and pension planning Detect and exploit customer potential through active and continuous monitoring of the customer portfolio Identify individual customer needs and organize appointments for advisors What do you bring? Confirmed experience in customer reception and service CFC or equivalent training (basic banking training is an asset) Excellent presentation, relational ease and strong service sense Commitment, team spirit and flexibility Language skills: French and German We work in a convivial environment Cooperative values are our pillars. Together. For each other. They shape our way of collaborating and behaving towards each other. The culture of first names promotes personal closeness and equal exchanges at all levels of function. We encourage personal and professional development Lifelong learning is an integral part of our culture. We create a space conducive to the professional and personal development of each and every one, and support our employees in a targeted manner, thanks to a varied range of internal training and participation in external further training costs. We leave room for personal initiative and give meaning to our work We invite our employees to actively shape their work and take on responsibilities. This results in varied tasks that create real added value - for all people who want to make a difference. We offer attractive conditions and social benefits Do you have any questions? For questions about the job content: Harald Jungo member of the management For questions about the application process: Frey human resources employee We look forward to your online application About us jpidc46d3f2jm jit0727jm jiy26jm