Leitung Réception/Front Office (a) 100%

Briefly and to the point Jä gärn! Hearty welcome to the Wellness Hotel Stoos – high above Lake Vierwaldstättersee in the car-free natural paradise Stoos. With our motto "ja gärn" we ensure together enthusiastic and relaxed guests. Heartiness in dealing with our guests and with each other in the team characterizes us. Our privately run and year-round open hotel has 56 rooms, a restaurant with 90 outdoor and 140 indoor seats, a Cheminéebar and a 1100 m² large Wellness & Spa area. You can reach the personal 4-star wellness oasis comfortably with the steepest funicular in the world or the cable car in just eight minutes. The operation includes the Wellness Hotel Stoos, the Stoos Lodge, which opened in December 2022, the Fronalpstock Hotel and Restaurant, and the Bergrestaurant Welesch. You bring: • Completed vocational training in the hotel industry or KV training, preferably in the service sector • Berufsbildnerkurs • Heartfelt personality and service orientation • Groomed appearance and very good manners • Affinity for innovative, modern and digital work processes • Very good PC user skills (PMS Mews and Crqlar an advantage) • Mother tongue German or level C1, good English skills in word and writing, Swiss German desired, French skills an advantage Your tasks: • Ensuring the smooth daily business at the reception using PMS Mews • Contact person for guests in all matters • Technical and personnel management of the reception team • Administrative tasks, such as creating duty schedules, time recording in MIRUS, commission settlements, etc. • Further development of existing processes • Complaint management • Responsible for the training of hotel communication trainees What to expect: • Flat hierarchies and short decision-making paths • Independent work and high personal responsibility • Free mountain railway ticket for all railways on Stoos as well as free parking at the valley stations • Individual support for professional further education and exciting development opportunities • Free use of fitness and wellness facilities, interesting employee discounts, discounts in various hotels (Private Selection) • Discounts in the BergKita • And much more Would you also like to become part of our Stoos team? We look forward to your application with CV and work certificates.