Customer Advisor All-Branch Insurance General Agency Thun

Your tasks

• You work in sales back-office in our General Agency Thun
• You are the first and competent contact person for our customers on the phone and at the reception
• You carry out telephone and personal consultations and specifically recognize consultation and closing opportunities within the existing customer base
• You create tailor-made offers, adjust insurance coverages according to needs, and mutate customer data
• You actively strengthen and expand existing customer relationships, identify cross-selling and upselling potentials, and convince new customers with your open manner
• You answer incoming written customer inquiries independently, efficiently, and with quality awareness according to the specifications of Visana

Your profile

• You have a commercial education and experience in customer contact or sales
• You enjoy advising customers holistically, solution-oriented, and bindingly
• Ideally, you have a VBV certification
• You communicate clearly, friendly, and convincingly - even in demanding conversation situations
• Your German skills are very good; any further language is a plus
• You work in a structured, reliable, and result-oriented manner and are confident in using common Office programs

We at Visana shape the future of the insurance industry - and in doing so, put people at the center.

Do you want to make a difference? Then you are in the right place with us!

Visana, with 922'149 private and 16'330 corporate customers, is a leading Swiss all-branch insurer based in Bern. We accompany our customers in the most diverse life situations - from health and prevention to housing and mobility to individual solutions for companies.

Take the next career step now - our team looks forward to you too!