Application Technician Technical Customer Service 100%

RUCO AG is a modern, medium-sized, and independent company in the paint and varnish industry based in Glattbrugg. With 9 of our own sales outlets and around 140 employees, we are active throughout Switzerland. Our success is based on high quality, continuous innovation, and the committed efforts of our qualified employees. Application Technician Technical Customer Service (m/f/d) 100% Your tasks: Technical advice and support for our customers as well as the sales department regarding questions about products, applications, and coating systems Processing and accompanying technical complaints and claims Carrying out root cause analyses and technical clarifications in cases of damage Creation of object-related application recommendations and technical statements Carrying out object and construction site inspections Carrying out product training and technical instructions for customers and employees Collaboration on technical data sheets, processing recommendations, and technical documentation Documentation of complaints, technical clarifications, and customer inquiries Support of the application technology Technical support for French-speaking Switzerland in cooperation with sales Our expectations of you: Completed training as a Painter EFZ with further training as a Foreman, Construction Site Manager, Project Manager, or Master Painter Several years of practical experience in the processing and assessment of paints, varnishes, and coating systems Strong technical understanding and analytical mindset Enjoyment of contact with customers as well as the solution-oriented processing of technical questions Independent, structured, and reliable way of working Good knowledge of MS Office applications Very good German skills in speaking and writing Good French skills in speaking and writing Driver's license category B With us, you benefit from a variety of attractive advantages: Professional development opportunities: Take on responsibility and actively shape your career. 5 weeks vacation: Enjoy sufficient time for recovery. Motivated team: Work in a small, friendly team that sticks together and supports each other. Canteen: A varied food selection awaits you in our company canteen, which is subsidized. Good accessibility: Benefit from discounted parking spaces directly at the location as well as very good connections to public transport with discounts. Do you feel addressed? Then please send your application documents (CV, certificates, starting date, salary range) to E-Mail write (<>) Dossiers from recruitment agencies will not be considered. jpidec701eajm jit0625jm jiy26jm