Clerical Assistant Consulting and Sales

Clerical Assistant Consulting and Sales (80%) SZBLIND is the national umbrella organization for the Swiss blind and visually impaired community. Since 1903, we have been working throughout Switzerland for better living conditions for people with visual, deaf-blind, and blindness impairments – with expertise, aids, research, awareness raising, and direct support. At the Lenzburg location, from July 2027 Olten, we are looking for an independent and proactive personality as a Clerical Assistant Consulting and Sales (80%) starting from 01. January 2027 or by arrangement. Your area of responsibility In this function, you contribute to ensuring that our customers throughout Switzerland are competently advised and reliably supplied with suitable aids. You advise customers online, via e-mail, by telephone, and in person at the location regarding our aids. You process orders and customer requests and reliably maintain the required data in the ERP system (Abacus). You accept repairs, perform simpler technical tasks, and coordinate further steps with external partners. You manage the e-shop and support market research, product evaluation, and the development of new products. You optimize processes and services and represent SZBLIND at events throughout Switzerland. Your profile In addition to your strong service orientation and your interest in technical aids, you bring the following requirements: You have a basic commercial education with a technical affinity or technical understanding and at least three years of relevant professional experience. You possess a good technical understanding and quickly familiarize yourself with new products and applications. You use ERP systems (Abacus is an advantage) and Office 365 securely and organize your tasks independently and in a structured manner. You communicate very well in German and can advise customers orally in Swiss German. You contribute your own ideas and actively help shape the further development of the position, the area of responsibility, and the processes. The position is fundamentally also suitable for people with disabilities. We are open to individual solutions and adaptations at the workplace. Our offer With us, you benefit from attractive employment conditions that offer you flexibility, security, and development opportunities. Flexibility: Flexible working hours, home office depending on the function, and other flexible forms of work. Leisure: At least 30 days of vacation, paid breaks, and paid absences for important personal events. Compensation: 13th month's salary, loyalty bonuses starting from the 5th year of service, CHF 71'500 - 81'900 at an employment rate of 100%. Mobility & Communication: Half-fare travelcard, flat rate for mobile telephony or business mobile; depending on the function and business need, a General Abonnement. Development: Individual training and further education opportunities. Social benefits: Full coverage of premiums for daily sickness benefit insurance as well as occupational and non-occupational accident insurance, generous continued payment of wages in case of illness and accident. Provision: Pension fund solution with an employer contribution of 52%. Your application process We look forward to your application! Please submit your complete documents no later than via our applicant management system. For questions, Schneller, Head of Department Aids, is available to you at. Initial interviews and second interviews will take place on respectively at in Lenzburg. jpid4210926jm jit0834jm jiy26jm