Head of Patient Services

• 07 August 2026 • 100% • Indefinite duration • Glarus Your opportunities with us • you lead a team of 10 employees in patient administration and reception, supporting and developing them • you advance continuous process optimization and accompany digitalization projects in your field • you are responsible, with your team, for professional, efficient, and patient-centered operations, from admission to billing • you ensure that patient reception and admission, as the first points of contact for our hospital, convince through their friendliness, competence, and high quality of service • you work in close collaboration with the medical, nursing, and administrative fields, think interdisciplinarily, and clarify interfaces • you are responsible for the correct billing of our services as well as professional exchange with health insurance companies; you will learn the sector-specific billing systems used here • you coordinate the training of our apprentices in patient administration You match our profile if • you have already successfully led a team and know how to support and motivate employees • you have experience in project management and have actively evolved processes, instead of simply managing them • you convince with your communicative nature in exchanges with different stakeholder groups • you think in a solution-oriented manner, set priorities, and maintain an overview even in stressful moments • preferably, you have already acquired experience in the Swiss healthcare system, with a health insurance company, or in a related sector, and you have basic commercial training or a comparable qualification as well as knowledge of patient administration processes (admission, cost management, billing) We reward your passion • with a varied and responsible activity, including a degree of autonomy • with a committed and motivated team • with good interdisciplinary collaboration in a family environment • with attractive employment conditions • with a diversified range of continuing education The hôpital cantonal de Glaris is located in the heart of the spectacular mountainous landscape of Glaris - only one hour from Zurich. Here, the high quality of life combines with many possibilities for mountain sports and outdoor activities. With 65 acute care beds and six beds in the intensive care unit, the hôpital cantonal de Glaris SA offers an extensive range of specialized disciplines. As a medical competence center, the hospital ensures extensive basic care for the canton of Glarus and the surrounding regions.