Customer Service Advisor / Service Advisor 100%

Are you interested in the dynamic world of mobility? We are a state-of-the-art and forward-looking automotive retail and service business for the premium brands Mercedes- and Smart in Steinhausen/ZG. We are looking to support our team in Steinhausen immediately or by agreement with a Customer Service Advisor / Service Advisor 100% (m/f) Customer Service Advisor / Service Advisor 100% (m/f) Your main tasks include: Care and consulting of our customers for service and repair requests Consultations and appointment coordination with customers Creating cost estimates Recording and processing workshop orders until invoicing Checking the completeness and quality of the work carried out Management, provision, issue and return of replacement vehicles Telephone appointments and consultations in the customer service area This is what we expect from you: Completed vocational training in the automotive sector Knowledge of Mercedes- products (an advantage) Experience as a customer service advisor for the Mercedes- brand (an advantage) Advanced English language skills High customer orientation and willingness to work You are resilient, flexible and maintain an overview even with a high workload Driver's license category B This is what we offer you: You can expect a highly motivated and dynamic team that works in a modern infrastructure. In addition, we offer you attractive employment conditions with market-based compensation and a working time model with a 4-day week. Have we aroused your interest and do you have the desire to contribute to the sustainable success of our company with your commitment? We look forward to you! jpid4994c16jm jit0623jm jiy26jm