Technical Clerk Field Service

Technical Clerk Field Service At CWA, we design, produce, and distribute stylish cabins and vehicles for cable and railways. Our modern design inspires people on all five continents – whether in the mountains, in tourism, or in urban areas. As a proud member of the Doppelmayr Group, we are market leaders in our industry. At our location in Olten, over 170 employees work together to create innovative solutions and bring people safely and comfortably to their destination. Come to us and become part of the fascinating cable car world! Do you love to maintain an overview, like to plan proactively, and are looking for a new challenge in a dynamic environment? With us, you will actively shape the optimal deployment planning of our service technicians worldwide – with your organizational talent and your sense for customer needs. Sounds exciting? Then we look forward to having you in our team! Your tasks After thorough training, you will take over the entire order processing – from planning to after-sales support of the worldwide assignments of our service technicians. Your focus will always be on customer needs. In close cooperation with your team, you will ensure that all assignments are carried out efficiently and in a customer-oriented manner. You are the first contact person for customer inquiries and you coordinate complaints professionally. In addition, your ideas are in demand! Together, we constantly develop our service area and implement improvements. Your advantages unique products that inspire in beautiful places around the world flexible working hours, company holidays Christmas/New Year min. 5 weeks vacation, purchase of additional vacation possible collegial environment, flat hierarchies, great employee events modern workplace, good transport connections Your profile completed technical training with commercial further training, ideally in an industrial environment strong-communication, team-oriented, and resilient person with high customer and service orientation independent, responsible, and quality-oriented way of working good IT and ERP knowledge very good German and good English skills, other foreign languages are a plus Your way to us Contact Do you have any questions about the position? , our Head of Customer Service, Tel , will be happy to give you further information. We look forward to your application. jpiddd79fc9jm jit0729jm jiy26jm