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Service & Applications Engineer 100% (m/f)

Posalux SA

Employment type
Full-time
Workload
100%
Location
Biel/Bienne
Company
Posalux SA, 2504 Biel/Bienne
First posted
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Innovation, experience and perfection make Posalux one of the world leaders in the field of high-precision industrial machines. In order to strengthen our After-Sales Service (ASS) team, we wish to hire a: Service & Applications Engineer 100% (m/f)

Your mission
You ensure the installation, commissioning, maintenance and troubleshooting of our mechanical micro-machining, laser and EDM machines for a demanding international clientele.

Your activity:

  • Participate in FAT, then install and commission the machines at our customers' sites until the completion of SAT
  • Diagnose and resolve technical problems remotely or directly on site
  • Perform preventive and corrective maintenance operations
  • Carry out mechanical, electrical, pneumatic and automation-related troubleshooting
  • Provide first-level support for the production setup of new parts, in collaboration with Applications specialists
  • Define the spare parts and operations necessary for the recommissioning of the machines
  • Train customers and agents in the use and maintenance of the equipment
  • Ensure the technical follow-up of your interventions and coordinate actions with internal teams: development, production and applications
  • Document diagnostics, work performed, parts used and remaining open points in the ASS tools
  • Participate in the continuous improvement of machines, processes and the quality of customer support
  • Perform frequent international travel, representing approximately 60 to 80 % of the activity, mainly in Europe and Asia

Your profile:

  • Engineering or technician training in mechatronics, automation, electrotechnics, mechanics or equivalent field
  • Minimum 5 years of proven experience in the installation, commissioning, maintenance and troubleshooting of machine tools and special machines
  • Solid knowledge in mechanics, electricity, automation and diagnosis of industrial systems
  • Knowledge of CNC systems, industrial networks and Windows environments
  • Knowledge of Siemens or Beckhoff programmable logic controllers for diagnosis and troubleshooting, programming skills an asset
  • Ability to read mechanical plans as well as electrical and pneumatic diagrams
  • French and English at a professional level; any other language is an asset
  • Autonomy, rigor, analytical spirit and good organizational skills
  • Excellent customer orientation and ability to work effectively in a demanding international environment
  • Availability and flexibility to perform frequent international travel
  • Must hold a car driver's license

Your advantages:

  • 5 weeks of vacation per year and 1 additional week through daily compensation
  • Flexible working hours
  • Possibility of teleworking
  • Free parking spaces
  • Discounts with several partners

We offer an interesting and varied position addressed to a conscientious, precise person eager to progress. If you are interested in taking on this challenge, then send us your complete and detailed service offer (cover letter, CV, diplomas and work certificates) via [ ](< >). j4id10468641jm j4it1145jm j4iy26jm

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