Department Manager (m/f/d) - Fribourg (100% - 38.5 hours)

• 11 September 2026
• 100%
• Indefinite duration
• Fribourg

Department Manager (m/f/d) - Fribourg (100% - 38.5 hours)

• Full time

Company description

Job description

WHAT YOU WILL DO

As a Department Manager, you will lead and support your team, and you will foster an inclusive culture that strengthens collaboration and entrepreneurial spirit. You will guarantee an excellent operational and visual experience for customers and colleagues in the store.

You:

• ensure an effective visual and commercial presentation to offer an excellent shopping experience to our customers with the help of service tools.
• analyze sales and budget objectives, and develop optimization measures.
• efficiently plan tasks and staff distribution, ensuring the smooth running of all operational processes - from the sales floor and storage areas to cash desk and fitting room routines, including daily store opening and closing routines.
• strategically develop your team through targeted recruitment, onboarding, regular feedback interviews, performance evaluations, and individual development.

[have] experience in fashion retail and you know the requirements of a dynamic sales environment.

Do you want to learn more about the Department Manager position? Listen to our Jobcast and discover directly from our team what the role consists of: Department Manager

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WHO YOU WILL WORK WITH

Our stores are the heart of H&M, where our customers discover the brand up close. Every team member contributes to creating an inspiring and welcoming atmosphere.

You will work closely with your team to help our customers feel confident and express their personality through the latest trends and timeless styles.

WHO YOU ARE

We are looking for talents with -

• leadership skills and experience in retail.
• motivation and empathy to inspire the team and thus create an exceptional shopping experience.
• particular attention to planning and priorities in order to guarantee the efficiency of store operations.

And talents who -

• are solution-oriented, flexible and with an analytical mind.
• work in a team spirit, communicate clearly and listen actively.
• have a passion for fashion, trends and commerce.

WHO WE ARE

The H&M Group is an international company with powerful fashion brands and innovative business lines.

We believe that exceptional design, affordable prices and eco-responsible solutions are not incompatible.

Our customers are at the heart of all our decisions.

Our corporate culture is shaped by thousands of passionate and talented employees.

Together, we use our scale and knowledge to lead the fashion industry towards a more inclusive and environmentally respectful future.

WHY YOU WILL LIKE WORKING HERE

We are proud to be a dynamic and open company. Our teams benefit from attractive benefits and various development opportunities across the world.

• Staff discounts on all our products and brands
• 25 days of vacation
• HIP - H&M Incentive Program (a bonus program)
• Employee Assistance Program (employee support services)
• Corporate Benefits (exclusive discounts on many brands)
• Retirement savings plan
• The gross monthly salary for this position at a 100% employment rate is at least CHF 5-023.- (13 monthly salaries). Actual remuneration is determined based on professional experience and qualifications.

JOIN US

Our strength and uniqueness rely on many elements: our inclusive culture, our founding values and our development opportunities. But above all, it is our teams that make us who we are.

• Assessment for store positions: For certain positions in our stores, we use an online assessment as a component of a competency-based selection process. You will perform this assessment as part of your application. Your answers will be evaluated based on predefined H&M Group criteria.

Further information on the processing of your personal data is available in our Privacy Notice.

• We strive to implement a fair and equitable process and we ask you not to attach a cover letter to your application file, as it often contains information that can easily lead to unintentional bias.

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