Customer Advisor Service Center 100 % (Banking)

Are you communicative, organized, and feel comfortable in the banking sector? Then an exciting position with regular working hours and versatile customer contact awaits you here. For our client in Lausanne, an established bank, we are looking for a motivated personality as Customer Advisor Service Center 100 % (Banking) # Employment: 100% Location: Lausanne Industry: Banks/ Financial institutions Publication date: 13.07.2026 Your tasks: • Organization and coordination of customer appointments • Processing and answering complex written customer inquiries via e-mail • Telephone support for customers • Forwarding calls to the responsible departments • Support with concerns in the banking environment (e.g., pension fund) • General administrative activities Your profile: • Very good French skills • Experience in banking or in a contact center is an advantage • Commercial training (KV) is an advantage • Good IT user skills • Reliable, structured, and service-oriented way of working • Impeccable reputation What you may expect: • Regular working hours without shift work (Mo-Fr) • Modern working environment in Lausanne • Comprehensive induction (15 days of training) • Paid breaks in the morning and afternoon • Work in a collegial and professional team Are you interested? Then contact Arian Sakiri today - Telephone: 044 931 40 84 or via e-mail ( sakiri@workmanagement.ch). I will be happy to provide you with further details.