Guest Relation & Reservation Agent (a) 80% - 100%

In brief Simply different! At 1'300 m above sea level, in the midst of the breathtaking Swiss mountain world and directly at the world record track, stands the Stoos Lodge. The perfect homebase for unforgettable days with family, friends or business partners.* *The Stoos Lodge is simply different: Here, large meets small, family meets business and urban lifestyle meets Swiss tradition. The hotel has 101 rooms, ten seminar and group rooms, a restaurant with 120 outdoor and 230 indoor seats, a bar, a 500m² large sauna and fitness area, as well as a 200m² large indoor playground with an in-house nursery. From the valley, you can reach us comfortably within ten minutes - among other things with the steepest funicular in the world (which also takes you back to the valley at 23:10). The Stoos Hotels also include the Wellness Hotel Stoos, the Fronalpstock Hotel and Restaurant, as well as the Pistenrestaurant Welesch. You bring: • training in the hotel industry and initial professional experience in the position • a warm personality with host qualities • a well-groomed appearance with good manners and quick comprehension • an affinity for innovative, modern and digital work processes • good knowledge of MS Office and preferably prior knowledge of Mews • negotiation-secure German and good English skills, French is an advantage Your tasks: • guest care before, during and after their stay • the sale of various services • the recording and processing of reservations and offers (DE and EN) with "Mews" • operating the telephone switchboard • advising guests on activities and excursion destinations • taking over a shift independently • carrying out the daily closing What to expect: • flat hierarchies, short decision-making paths, independent work and high personal responsibility • free mountain railway ticket for all railways on the Stoos as well as free parking at the valley stations • individual support for professional further education and exciting development opportunities • free use of the fitness and wellness facility, interesting employee discounts, discounts in various hotels • accommodation in the mountain village of Stoos and in-house nursery available upon request Would you also like to become a part of our Stoos team? We look forward to your application with CV and work certificates