Specialist Customer Service & Energy Billing (a) 80–100 %

Numbers under control. People in focus. Energy in everyday life. Do you enjoy working precisely, think service-oriented, and want more than just processing existing workflows? Then this task could suit you perfectly. At Gemeindewerke Stäfa, we reliably supply around 15'000 people with electricity and water -- and help shape the energy future of our region with offers surrounding photovoltaics, electromobility, and energy efficiency. For our team, we are looking for a personality who takes responsibility, keeps an overview, and enjoys working with people. Here you can make a difference. As a Specialist for Customer Service and Energy Billing, you are an important hub between our customers, the team, and our internal processes. Your area of responsibility is versatile: * Technical responsibility for customer service and energy billing * Coordination of operational tasks and ensuring efficient workflows * Personal, telephone, and written support of our customers * Processing of data mutations, tariff adjustments, and billings * Management of energy contracts as well as maintenance of our master and customer data * Active further development of processes and digital workflows * Support of the team with administrative and organizational topics. What is important to us in this: We are looking for someone who not only implements reliably but also thinks along. Ideas, suggestions for improvement, and initiative are expressly welcome. Does this suit you? You enjoy contact with people, have a good sense for numbers, and like to work in a structured manner. Even when several topics are on the table at the same time, you keep an overview and find pragmatic solutions. What you ideally bring with you: * Commercial training * Professional experience in an administration, a service company, or the energy industry * Strong customer and service orientation * Independent, careful, and reliable way of working * Very good German skills and confident handling of MS-Office * Enjoyment of digital processes and of further developing workflows. Do you already know innosolvenergy or Abacus? Even better. If not, this is not an exclusion criterion. And what do we offer? A task with impact. Taking responsibility, contributing your own ideas, and actively shaping processes -- for this, there is sufficient leeway with us. Short paths instead of long decision-making processes. Flat hierarchies and uncomplicated cooperation make it easy to move things forward. A team that rolls up its sleeves together. We rely on cooperation, mutual support, and an open exchange. At least 5 weeks of vacation. Good work also needs good recovery. Workplace directly on Lake Zurich. Our location in Stäfa is located directly on the lake and only a few minutes' walk from the station. Benefits with added value. Attractive social benefits, discounted Reka-Checks, and a season ticket for the Stäfa baths are also included. Fancy moving energy with us? Then we look forward to getting to know you. Apply directly via our [application link](< >). Would you like to find out more about the position in advance? Ermira Fetaj will be happy to answer your questions personally at . j4id10447557jm j4it1043jm j4iy26jm