Administrative Clerk Helpline & Reception 60-80 %

Start of position: 01.09.2026 or by arrangement Work location: Bern-Bümpliz Logically Nobody likes paying taxes. But with the revenue, we make our Canton Bern truly livable. Anyone who confuses <<Steuerverwaltung>> with mountains of paper, pencils, and sluggish officials is quite wrong. We are working increasingly digitally, organizing ourselves with new forms of work, and acting in a customer-oriented manner. Your tasks <br /> • Receive all calls from internal and external customers • Clarify, answer inquiries, or forward them to the responsible specialist department • Ensure the reception of our customers on-site and provide information to various internal and external bodies • Process the central email inboxes of the Steuerverwaltung of the Canton Bern • Record tax-relevant documents and information in a timely manner <br /> Your profile <br /> • Commercial basic training or equivalent • Many years of professional experience in a similar activity with an interest in tax matters • Flexible, high service orientation with enjoyment of customer contact • Accustomed to networked thinking and structured working • German native language, fluent oral French skills, further language skills an advantage <br /> We offer you <br /> • Flexibility-- Home office (max. 50%), flextime and a modern working environment. • Further training-- including training on digital tools & agile methods. • Scope for creativity-- Innovative ideas are in demand! • Meaningful work -- Help shape the administration of tomorrow. • Team culture-- Living appreciation and team spirit. The team: We love clear conversations We like clear words -- and real warmth! Whether on the phone or at the reception on-site: We are attentive, friendly and always there with a smile. Between the calls and the daily business, we enjoy the exchange with one another. <br /> Contact Sounds exciting? Then simply upload your CV with photo and certificates/diplomas! Questions? Maret Aeschbacher, Teamleiterin Administration, Tel. +41 31 633 67 05 is happy to help you. About the Steuerverwaltung With well over 950 employees in very different professions, we are there for our customers at five locations in the Canton Bern and implement the tax law. <<Simple. Taxes -- Human. Competent. Efficient.>> With this vision in mind, we audit and assess over 733,000 tax returns every year and ensure that taxes are paid. https://www.sv.fin.be.ch/de/start/ueber-uns.html