IT Service Desk Agent / 100 %

IT Service Desk Agent / 100 % Introduction We are TailorIT AG, a consulting and service company as well as a service provider based in Schenkon (LU). For our customers, we develop individual IT solutions and offer services and performances from our internally built Data Center. We take our credo "IT nach Mass" very seriously and implement our assignments with high quality. Our team is small, but our projects are all the larger and more interesting. To strengthen our team, we are looking for a committed IT Service Desk Agent. Responsibilities 1st-level support for our customers Classification and processing of support requests Handling of tasks via ticket system Communication with customers Qualifications Education in the IT sector or comparable qualification Experience in IT support or helpdesk good knowledge of common IT systems and applications very good German skills in speaking and writing (native language) service-oriented, independent and structured way of working Benefits interesting and varied activity with state-of-the-art IT infrastructure top modern office premises Mobile subscription Possibility for further training and personal development Application information If you are interested in this exciting position, we look forward to receiving your complete application documents in electronic form. Recruitment agencies please note our GTC on our website under jpidf1687c6jm jit0626jm jiy26jm