Head of Practice Administration (m/w/d) – 80–100%

Head of Practice Administration (m/w/d) – 80–100% Location: Suhr / AG Start date: By arrangement ​About us: We are a modern, patient-oriented dental practice with a dynamic team and high quality standards. In addition to excellent dentistry, we place great emphasis on smooth, efficient, and forward-looking practice processes. To further strengthen our administrative backbone, we are looking for an organized and leadership-strong personality to head our administration. ​Your area of responsibility ​In this key position, you are the logistical and administrative heart of our practice. You take over the overall responsibility for all administration specialist areas: ​ Practice organization & QM: Continuous optimization and digitization of practice processes as well as maintenance of quality management. ​Finance & Controlling: Responsibility for the entire billing system (including dental tariffs such as Dentotar/UVG/IV), dunning, accounting preparation, and budget control. ​Human resources: Support in recruiting, HR administration (contracts, time tracking), shift planning, and leadership of the administrative team. ​Patient management & communication: Monitoring of appointment management, complaint management, and ensuring a first-class patient experience. ​Interface function: Close exchange with the practice management/dentists as well as external partners (insurers, suppliers, fiduciary). ​What you bring ​Solid foundation: A commercial basic training or a training in the healthcare sector with a strong business focus. ​Higher qualification: A completed university of applied sciences degree (e.g., Bachelor in Business Economics, Healthcare Management) or a comparable higher education is an advantage. ​Experience: Several years of professional experience in a leading administrative position, ideally in a medical or dental environment (knowledge of dental billing is a big plus). ​Competencies: Structured, precise way of working, pronounced problem-solving competence, and a high degree of empathy and assertiveness. ​Digital mindset: Proficient handling of common practice software and MS Office as well as enthusiasm for digital processes. ​What you can look forward to *​Design scope:* A versatile leadership task where you can contribute your own ideas and actively shape processes. *​Work environment:* A modern workplace with contemporary infrastructure and a seasoned, motivated team. ​*​Conditions:* Attractive, performance-related remuneration, regulated working hours (without weekend duty) and support for further training. *​Culture:* An open communication culture, flat hierarchies, and regular team events. ​Are you ready for this challenge? ​We look forward to receiving your complete application documents (resume, certificates, cover letter) including your salary expectation and the earliest possible start date. ​Contact: Herr Dr. Beat R. Widmer 062 842 86 66 admin@zahnarztpraxis-mittelland.ch