Assistant Quality and Process Management

Belonging, meaningfulness and competence

With a well-coordinated team, we accompany patients through highs and lows and help them find their way back to life or work after an accident or illness.

Our cooperation in the team is based on benevolence, trust, commitment and service orientation. If these values are also important to you and you would like to commit to further developing the Suva-Kliniken as well as their quality and processes, then we look forward to receiving your application.

Tasks

• Administration:
• Document maintenance and control
• Management and documentation of cross-clinic improvement and corrective measures
• Organization of satisfaction measurements (patients, referrers) as well as internal and external audits
• Support in risk controls within the framework of ERM
• Management and evaluation of statistics
• Participation in the project for the transformation into the integrated management system (IMS) of the Suva-Kliniken at both locations –
• Development of an application for the documentation of the IMS
• Process modeling and migration of documents
• Training of employees
• Assistance in the development and implementation of quality concepts and quality improvement measures with the specialist departments (regarding the quality contract according to KVG 58a)
• Assistance in the implementation and controlling of internal and external quality specifications/standards (ANQ, Hplus)
• Participation in projects (Lean-Management, Recordsmanagement)

Profile

• Commercial basic training and/or healthcare profession
• Courses such as Quality Manager in Healthcare, Quality and Process Manager or similar
• Experience in quality management, ideally in healthcare
• Experience in project, Lean and Recordsmanagement is an advantage
• Networked thinking and acting combined with the ability to work with people from different professional groups / stakeholders
• Ability to communicate in a level- and audience-appropriate as well as service-oriented manner in spoken and written form
• Very good knowledge in the use of MS Office products and applications for integrated management systems
• Mandatory: German language skills at native speaker level as well as very good French skills (at least C1-C2) as well as willingness to travel (Sion, Bern)

Benefits - good work needs good conditions

• 50% discount on health insurance premiums
• Attractive pension benefits
• Compatibility of career and family: Own daycare, financial support for external childcare
• Days off on birthdays as well as on individual holidays outside the canton
• Extensive internal training offers as well as participation in external training
• Free use of the training and leisure center
• Modern infrastructure in a charming landscape near Zürich

Contact

Andrea Ruprecht

Team Leader Quality, Process and Risk Management Suva-Kliniken
Tel.

Pascale Jenzer
Deputy Head of Human Resources
Tel.

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