IT Support 100% - Region AG

IT Support (NOC) 100% - Region AG For a well-known customer in the Aargau area, we are looking for an experienced personality as IT Support (NOC) 100%. In this role, you will ensure the stable, secure, and high-performance operation of the network infrastructure and take on a central role in the analysis and resolution of demanding network disruptions. Your responsibility Operation, monitoring, and further development of the existing network infrastructure Ensuring the availability and stability of LAN, WAN, WLAN, VPN, and firewall environments Analysis and resolution of complex network disruptions in 2nd and 3rd level support Monitoring of systems using modern network and monitoring tools Execution and coordination of changes, updates, configuration adjustments, and maintenance work Processing of incidents, problems, and service requests in compliance with the agreed service levels Support in the implementation of network and security requirements Collaboration on network projects, migrations, rollouts, and technical optimizations Coordination with internal specialist departments, external partners, and manufacturers Maintenance of technical documentation as well as clean recording in the ticketing and documentation system Your profile Completed training in the field of computer science, systems engineering, or a comparable qualification Several years of professional experience in a Network Operations, NOC, or network engineering environment is an advantage Sound knowledge in the areas of routing, switching, TCP/IP, VLAN, VPN, DNS, and DHCP Experience in the operation and administration of firewalls and network security solutions Experience with network monitoring, ticketing, and documentation systems Strong skills in systematic error analysis and sustainable troubleshooting Independent, structured, and security-oriented way of working High service orientation as well as clear and understandable communication Very good German skills as well as good English skills Teamwork ability, resilience, and readiness for shift or on-call services Attractive and easily accessible workplace with professional infrastructure Varied activity in a stable and technologically exciting environment Flexible working hours in shift operation Opportunities for advancement as well as a collegial team and flat hierarchies Attractive additional benefits and employee advantages with selected partners Support for further training Free parking space Sounds exciting? Then apply now with a complete dossier. For your questions, Cristiano Fraga - Recruitment Consultant is available via and write an e-mail (<>). I look forward to hearing from you! jpid4da1287jm jit0832jm jiy26jm