Legal expert or health insurance specialist with federal diploma 80-100%

The Office de médiation de l'assurance-maladie resolves misunderstandings Legal expert or health insurance specialist with federal diploma 80-100% The Office de médiation de l'assurance-maladie resolves misunderstandings between insured persons and their insurers and proposes solutions in case of differences of opinion. Our area of expertise includes compulsory health insurance, supplementary insurance managed by health insurers, as well as daily allowance insurance in case of illness according to the LAMal and the LCA. For our office in Lucerne, starting from 1 September 2026 or by agreement, we are looking for a Legal expert or health insurance specialist with federal diploma 80-100% Your tasks Advising insured persons by telephone and in writing on questions relating to basic insurance and supplementary insurance Mediation in case of disputes between insured persons and health insurers Development of the knowledge management system within the Office de médiation Your profile Legal expert or health insurance specialist with federal diploma French as a native language or very good knowledge of French (oral and written) Proficiency in German orally desired Professional experience in the field of health insurance is an asset Analytical mindset and a work method oriented towards finding solutions We offer Varied, interesting and responsible activity Work within a small motivated team of 10 people Remuneration and social benefits in accordance with industry standards Possibility of teleworking (1-2 days per week after the training period) Support for training and professional development Modern offices in the immediate vicinity of the Lucerne station Contact Are you interested? We look forward to receiving your complete application file. For any additional information about the position, the Mediator, Susanne Müller Ineichen, is at your disposal by telephone ( / afternoon). Office de médiation de l’assurance-maladie, Morgartenstrasse 9, 6002 Lucerne jpid4b9b1a5jm jpit0729jm jpiy26jm