Inbound Customer Service Representative Health Insurance 40-100%

Are you a service heart and problem solver in one? As an INBOUND Customer Advisor, you shape positive customer experiences daily – with expertise, empathy, and real solutions. In our dynamic team, you will work with modern tools on varied customer inquiries. If you bring enthusiasm for customer service and want to grow together with us, then apply now! Start: Monday, 21. September 2026 (mandatory!) A typical workday You ensure high-quality telephone consulting and answer customer inquiries via modern contact channels. Informing insured persons comprehensively about contracts, payment transactions, etc., is also part of your main activity. To satisfy customers, you meet customer expectations and seek the best possible solutions. An exciting and varied environment awaits you. These are our requirements... · The first 2 weeks 80% workload mandatory for training, afterwards part-time workload possible · Flawless CH-German orally · Initial experience in customer consulting is an advantage · Knowledge in the field of health insurance is an advantage · Customer-oriented with strong communication skills · Good knowledge of MS-Office, communication tools (telephony), customer databases (CRM) · Reliable, punctual and friendly Returners Languages: Swiss German (required) Italian & French desirable What you can expect from us... · Solid basic training · Nice workplaces with modern infrastructure · Modern and contemporary employment conditions (according to GAV Call-Center) · Friendly and multicultural working environment with dynamic team spirit and "Du" culture · Bus stop directly in front of the building · Parking facilities available in front of the house · Working hours Mon-Fri between 08:00 – 17:30 · Monthly salary of CHF 4‘200.- at 100% (Gross x 13) Home office possible from January 2027 Entry: Mon, 21.09.26 (mandatory!) Do you feel addressed? Then submit your complete application documents & certificates with photo. Induserv (Aarau) AG Tim Löscher Rain 28 5000 Aarau 062 834 75 00 tloescher@induserv.ch