Team Leader Property Claims

Your tasks

• You lead your team professionally and personally and promote the further development of your employees.
• You take responsibility for claims processing in the areas of household, private liability, and building and manage complex claim cases.
• You advise and support employees as well as branch offices in demanding claim cases and process customer requests, complaints, and escalations.
• You carry out on-site claim inspections and make well-founded decisions.
• You continuously further develop instructions, guidelines, and standards for high-quality claims processing.
• You plan and lead professional training and further education and contribute your know-how to projects as well as to the management of demanding endeavors.

Your profile

• You have several years of experience in claims processing of household, private liability, and building damage as well as sound knowledge of liability law.
• You bring experience in field claims service and in conducting claim inspections.
• You have completed further training in the insurance sector (e.g., insurance specialist with federal diploma, insurance economist HF, or comparable).
• You have already been able to participate in projects and ideally have experience in managing projects as well as in leading employees.
• You think analytically, act in a solution-oriented manner, and convince with an independent and structured way of working.
• You have a confident manner, work in a customer-oriented way, and enjoy passing on your expertise and promoting employees.

We at Visana shape the future of healthcare - with passion and innovation.

Do you want to make a difference? Then you have come to the right place!

Visana, with 922'000 private and 16'300 corporate customers, is a leading Swiss multi-line insurer based in Bern. We accompany our customers in a wide variety of life situations - from health and prevention to housing and mobility to individual solutions for companies.

Take the next career step - our team is looking forward to meeting you!