Project Staff, Customer Support & Project Support | 60-80% | 8304 Wallisellen

Project Staff (m/f/d), Customer Support \& Project Support \| 60\-80% \| 8304 Wallisellen GRÜN Ivaris AG is a leading provider of IT solutions in the education sector. For the area of project support, user support, testing and documentation, we are looking for a committed and enthusiastic person as Project Staff (60\-80%), Customer Support \& Project Support immediately or by arrangement. Do you enjoy working in a structured manner, do you enjoy collaborating with customers and do you want to actively participate in projects? Do you also have very good German and French skills? Then you are exactly right with us. As Project Staff (60\-80%) in customer support and project support, you are part of a seven-member product team and support it in processing customer requests as well as in operational project work. An inspiring working environment with a committed and competent team awaits you. What you can achieve Receipt, processing and independent solution of support requests regarding our software solutions Conducting training on the use of our software (mostly remote) Maintenance and updating of documentation and instructions Adaptation and creation of customer-specific documents Testing of new functions and software versions Analysis of customer requirements and support in their implementation Support of our customers in German-speaking and French-speaking Switzerland (in German and French) What you bring with you To optimally complement our team and offer our customers real added value, ideally you bring the following: Completed training in the commercial or technical field, e.g., business informatics or a comparable qualification At least 2–3 years of professional experience in a similar environment Business fluent German and French skills in spoken and written form High IT affinity as well as a quick grasp of things Independent, reliable and customer-oriented way of working Enjoyment of direct customer contact Team spirit as well as a communicative, motivated personality What we offer A modern and appreciative working culture Friendly and familiar working atmosphere with flat hierarchies and short decision-making paths Varied tasks Flexible design of your working hours with a mix of home office and presence in our office in Wallisellen A modernly equipped and inviting office with a roof terrace, only a few minutes' walk from Wallisellen station Interested? Then we look forward to receiving your complete application documents with photo. jpidca1e5d3jm jit0727jm jiy26jm