Quality Agent

Quality Agent Independent and family-owned manufacturer, Jean Singer & Cie SA has been manufacturing high-quality dials for the largest Swiss watchmaking brands for more than a century. In order to complete our teams, in our building in Boudry, we are looking for a: Quality Agent The Quality Agent is responsible for managing the processing of non-conformities and actively contributing to the continuous improvement of quality processes. In collaboration with the production, technical and logistics teams, they coordinate analyses, lead problem-solving approaches and ensure the implementation of sustainable solutions guaranteeing the compliance of our products with our customers' requirements. Job description: Process technical and aesthetic non-conformities in collaboration with the different departments of the manufacture. Lead corrective and preventive actions and continuous improvement approaches in order to strengthen quality performance. Lead problem resolutions and contribute to the deployment of quality standards among the teams. Your tasks: Quality control and analysis: Perform technical and aesthetic analyses, use appropriate measurement tools (VideoCAD, QMT, OGP, spectrophotometer, etc.) and exploit the results in order to identify deviations from quality standards. Management of non-conformities: Identify defects, open and follow up on non-conformity files, coordinate the different stakeholders and ensure the management of non-quality events with internal and external customers. Continuous improvement: Implement curative, corrective and preventive actions, lead problem-solving sessions (5 Why, A3, RDP, etc.) and contribute to the sustainable improvement of processes. Animation of the quality system: Participate in the formalization of quality standards, support teams in their application, ensure the dissemination of best practices and capitalize on feedback from experience. Your profile: Training and knowledge: Training and knowledge: CFC in laboratory technician, micromecanic, polymecanic or ES diploma, with confirmed experience in watchmaking quality control. Additional training in metrology or quality assurance is an asset. Good mastery of reading plans, GPS dimensioning, dimensional and aesthetic control methods as well as quality tools and control statistics. Technical skills: Mastery of measurement tools (OGP, QMT, VideoCAD, spectrophotometer), QuickControl, SCREEN, Strategic and MS Office software. Good knowledge of problem-solving methodologies, metrology and watchmaking manufacturing processes. Personal qualities: Rigorous, methodical and endowed with an excellent sense of analysis, you demonstrate autonomy, a good team spirit and constructive communication. Solution-oriented, you know how to unite the different actors around quality objectives and accompany change with pragmatism. You will be integrated into dynamic, high-performing and innovative teams. You will benefit from a stimulating work environment, quality supervision as well as infrastructures equipped with state-of-the-art technologies. We invite interested persons to send us their complete application file. This advertisement is addressed to any person, without distinction of gender. jpid47db6c0jm jpit0834jm jpiy26jm