CRM Application Manager:in Salesforce

CRM Application Manager:in Salesforce Krebsliga Schweiz, based in Bern, is the umbrella organization of the 18 cantonal and regional Krebsligen. For over 110 years, we have been committed to people affected by cancer and their environment. We advocate for a world in which fewer people fall ill. Our main tasks include counseling, support, and information. We are active in cancer prevention and early detection and offer training and further education for specialists. Krebsliga Schweiz is based in Bern and is largely financed through donations. For the further development and operation of the Salesforce CRM solution currently being introduced, we are looking for an immediate or by arrangement CRM Application Manager:in Salesforce Employment degree 80-100% Your tasks Technical responsibility for the operation and further development of the Salesforce platform, especially Salesforce Nonprofit Cloud, as well as the marketing cloud and data cloud used Administration and configuration of Salesforce, especially user and permission management, flows and automations, as well as data models Analysis, conception, and independent implementation of further developments in close cooperation with key users Creation of technical specifications and assessment of requirements, as well as close coordination in projects, further developments, and support cases Quality assurance of developments with the technical testing and acceptance of the solutions implemented by external partners Maintenance of relevant master data and ensuring high data quality in cooperation with the data analysts Maintenance, further development, and monitoring of interfaces, system documentations, as well as relevant operating environments Your profile Completed training or studies in the field of computer science, business informatics, or a comparable qualification or corresponding professional experience Several years of practical hands-on experience in the administration, configuration, and further development of Salesforce, especially with Salesforce Non-Profit-Cloud, Marketing Cloud, Data Cloud Knowledge of NPO-specific business processes and requirements Sound knowledge in the areas of Salesforce Flow, data modeling, user and permission management, and security concepts Good knowledge of APIs and integration concepts (REST/SOAP) as well as experience with interfaces between Salesforce and peripheral systems are an advantage Experience in working with external Salesforce implementation partners as well as the ability to assess technical concepts and implementations with regard to quality, maintainability, and Salesforce Best Practices Salesforce certifications such as Salesforce Certified Administrator, Advanced Administrator, or comparable certifications are an advantage Analytical, structured, and solution-oriented way of working, high personal responsibility, as well as strong interface and communication competence in cooperation with specialist departments, key users, IT, and external partners Very good German and English skills in spoken and written form We offer A collegial and appreciative working environment in which diversity and equal opportunity are lived. You will find advantageous employment conditions with the possibility to work partially from home, as well as a workplace in a central location in Bern. Curious? Further information will be gladly provided by Pinto, Project Management and Product Owner Tel. We look forward to your application! Now FacebookLinkedinWhatsappX jpidcbb89b4jm jit0832jm jiy26jm