Service Technician Robotics in the Field – your region (80–100 %)

Deployment in your residential region I currently particularly sought: Basel, Stuttgart, Central Switzerland I Start date by arrangement

Do you enjoy technology, like working with people, and only go home when things are running? Then you have come to the right place.

About Sebotics
Sebotics brings service robotics to where staff is scarce and the work is physically demanding and often monotonous: in restaurants, hotels, hospitals and care homes, in cleaning and intralogistics. We sell, rent, install and support robots from leading manufacturers – in Switzerland, in Germany and in Austria, from the headquarters in Horw (CH).

We are building the market region by region. In every region, sales and technology work as a team: Sales leads the customer and builds trust, technology is on-site, deepens it and gets the robots running. Short distances, fast decisions, a lot of pace. Those who work with us build something up – and want to win.

Your role
You are the local hero of Sebotics in your area – technician and organizer in one. Together with sales, you form a team: You are its extended arm – its eyes and ears at the customer – and get the technology running. The trust that sales builds on the phone, you deepen on-site. Your customers are close to you – you work at the customer's site, not in the car.

Your tasks
– Inspections: check rooms, paths, WLAN, doors and lifts, take photos, hand over cleanly to sales.
– Demonstration and installation: demonstrate robots, set up, map, commission and train staff.
– Service and support: maintenance and malfunctions on-site; process incoming support tickets from your region.
– Existing customers: call customers, inquire and identify expansion potential (further robots, service contracts) – coordinated with sales.
– Technical consulting in the team: sales brings you into Teams calls with customers: you also advise technically remotely, not just on-site.
– Being visible: show projects on social media (e.g. LinkedIn) and help with local events and demonstrations.
– Warehouse and further training: look after regional warehouse, continuously further your training, write in the wiki.

Local hero of your area
Without deployment, you do not stand still: You post projects, call existing customers, process support tickets and prepare the next event. And if a customer needs their robot tomorrow, it is fully installed today – even if it becomes evening.

What you bring
– Technical training (e.g. electronics, mechatronics, automation, computer science) or comparable experience.
– Passion for technology: You enjoy tinkering and getting the maximum out of it.
– Sociable and confident in appearance: You explain technology understandably and appear confidently with customers and partners – even during a short presentation before an audience.
– Honesty: You say what the matter is – even if it is not running. Without excuses, with solutions.
– Team spirit: You enjoy the work and the people around you.
– IT and PC fit: Confident with laptop, WLAN, apps, ticket system and Teams; active in social media.
– Languages: Fluent German, in Romandie French, in Ticino Italian – also in the application; English is an advantage.
– Residence and work permit in Switzerland, in Liechtenstein, in Germany or in Austria (no relocation, no visa support).
– Driver's license class B is mandatory

Doesn't fit if you...
– clock off at exactly five o'clock, regardless of what is happening at the customer,
– prefer to leave phone, customers and social media to others,
– already know everything better before you know our devices.

What we offer
– Salary: Gross per year at 100%, in 13 monthly salaries – Switzerland up to CHF 70'000, Germany and Austria EUR 45'000 to 60'000, depending on experience and performance.
– Full equipment: Tools, work clothes, mobile phone, laptop, demonstration and test robots.
– Company vehicle by arrangement and expenses for external deployments.
– Training at Sebotics and the manufacturers; recognition such as "Technician of the Month".
– Perspective: With good performance you grow quickly – professionally and in salary – into the leading figure of your area.

Interested?
Preferably apply directly at sebotics.com/jobs – specify place of residence, upload CV, motivation and certificates. Tell us what you have tinkered with, programmed or installed so far. Immediate confirmation of receipt, feedback within five working days. We are constantly recruiting and are always open to the best – if the position is filled, you will remain in our talent pool upon request.

We do not consider applications from recruitment agencies.