Team Leader Backoffice & Deputy Head of Sales

Our client, a regional telecommunications provider, is looking for a committed leader as Team Leader Backoffice & Deputy Head of Sales. In this position, the candidate takes on the personnel and professional leadership of the back office team, optimizes internal processes, and handles demanding customer inquiries. The client offers the opportunity to achieve visible successes in a dynamic environment and to actively help shape the future of regional telecommunications. All genders are welcome Your tasks: • Leadership and development of the back office team including resource planning • Handling complex customer inquiries and escalation management in the shop • Optimization of internal processes and ensuring order quality • Deputizing for the sales management and co-responsibility for sales targets Your profile: • Commercial or sales training is required • Experience in customer service, sales, or back office is required • Leadership experience in team management is an advantage • Strong service mentality and enjoyment of customer contact are necessary Our client offers you: • Becoming part of a committed and motivated team • Work with visible added value for the region • Attractive benefits and development opportunities within the company • High service mentality and an appreciative corporate culture • Active participation in exciting projects and marketing activities Count on our open communication and our above-average commitment during your job search. As a personnel service provider, we offer you exciting jobs with interesting tasks and varied activities that fit your profile perfectly. We actively support you on the way to your dream job. We look forward to receiving your complete application documents via e-mail.