Officer for Debt Collection

Officer for Debt Collection For the debt collection and finance department of the tax administration, we are looking for an officer for debt collection as of 1 September 2026 or by agreement Officer for Debt Collection Become part of our team Your work has an impact – for Bern and for the people who live and work here. Help shape the community and the future of this city with us: visible, tangible, sustainable. The Finance, Personnel and Informatics Directorate provides a wide range of internal services and makes central resources available. The tax administration is responsible for fulfilling a variety of tasks in the interest of taxpayers, the city and cantonal administration. What you will be doing Advising taxable persons, including counter service Making payment agreements Processing telephone inquiries and correspondence Conducting demanding customer negotiations Carrying out legal debt collection measures Monitoring tax arrears and loss certificates What you bring Completed commercial apprenticeship Knowledge of tax law, debt enforcement and bankruptcy law desirable Business language skills Enjoyment of varied customer contacts Fluency in spoken and written expression Proven IT user skills Your benefits in Bern For sense & city life With us, you can make a difference. You help shape city life, take responsibility and make Bern a better place to live. Security & stability We offer you fair pay, clear structures, regulated working hours and long-term prospects. Room for your whole life Our work model adapts to your life wherever possible. With us, you can balance all areas of your life. Growing with Bern We give you space for development, further education and independent action. Healthy in everyday life With sports, exercise and counseling, you stay in shape: physically, mentally, socially – and not just at work. Advantages for every day We offer you practical extras that make your daily life easier and more enjoyable. Contact Do you have questions about the application process or the employer City of Bern? I'm happy to help. Knüsel Head of Personnel Services Would you like to know more about this position and our team at the City of Bern? I'm looking forward to getting to know you and helping you further! Adriano D'Alonzo designated section head debt collection M-Z Your application process This is how the application process works with us: Step 1: Online application Submit your application documents online via our job portal. To process your documents further, you need to create a login. After submitting your application, you will receive a confirmation. We evaluate each application individually based on the criteria in the job posting. This sometimes takes a little time. If your application fits, we will contact you for an initial interview. Step 2: Interviews In the interview – by phone, in person or online – we want to get to know you. We check whether your expectations of the position match ours, what experiences and skills you bring, whether our culture appeals to you and how you fit into the team. If there is mutual interest and depending on the position, several interviews take place. All your questions about the position, the team or the employment conditions are welcome. Step 3: Application decision Are you convinced by us and we by you? After a verbal confirmation, you will receive a confirmation, the contract documents and information on how to proceed until you start work. Didn't it work out? We're happy if you apply for other exciting positions despite the rejection. For Bern. With heart. With impact. In the city of Bern, over 4,500 people work together across five directorates and more than 80 professions. We are committed with passion and conviction to the people who live and work here. Together, we shape the community and the future of this city – visible, tangible, sustainable. For our city. For Bern. jpidc0ebe30jm jit0728jm jiy26jm