Customer Service Assistant

In the context of the exceptional passage of the Tour Customer Service Assistant In the context of the exceptional passage of the Tour de France Féminin in the Lausanne region and in order to accompany, orient and inform the population as well as public transport users during this international event, we are recruiting, on behalf of our client Transports publics de la région lausannoise (TL), several: Customer service assistant (M/F) Mission for Saturday 01 August 2026 Customer Service Assistant MISSION DESCRIPTION You provide information on pedestrian routes and present the public transport network, Orient, reassure and accompany customers Transmission of information (relay) between assistants, You provide support to a high-traffic area or an unforeseen event. EXPECTED PROFILE You have a sense of contact and customer service, You reside in the region and know Lausanne and its public transport network perfectly, You perfectly master the French language and have interpersonal ease, You are recognized as being an empathetic, proactive and reactive person, You are comfortable with your smartphone and the TL / CFF / WhatsApp applications. Do you recognize yourself in this description? You are available on Saturday 1st August You are flexible with at least one of these time slots below: 7h00 - 15h15 7h00 - 13h30 13h30 - 20h00 Mandatory training via Teams on Thursday 30 July from 15h00 to 16h00 Send us your application without delay via our platform. We will contact you without delay to get to know you! jpid6239a9djm jpit0626jm jpiy26jm