Teamleader Sales Administration 100%

Teamleader Sales Administration 100% (m/f/d) Digitalparking AG develops, produces and distributes complete solutions for the easy management of parking spaces in Switzerland. From barrier systems to parking meters and innovative, digital solutions, we offer our customers all solutions from a single source. With extensive market know-how, many years of experience and a dynamic development department, we are constantly making parking space use easier, more convenient and more affordable for drivers and operators. To strengthen our team at our headquarters in Schlieren, we are looking for you as Teamleader Sales Administration, effective immediately or by arrangement Main tasks Operational and organizational leadership of the Sales Administration team (10 employees, including 1 in Romandie) as well as supervision and training of 1–2 apprentices Responsibility for service administration including billing of fault and service orders Supervision and administration of maintenance, support and license agreements including contract administration, conclusion and billing as well as checking and coordination of service contracts Administrative processing of the after-sales area (spare parts, operating materials) including quotation, order and invoicing Support of the sales organization through administrative control, process coordination and creation of quotations Creation, analysis and preparation of KPI and management reports for the CSO and the management board Responsibility for master data processes (customer, supplier, project and article master data) and ensuring data quality Continuous optimization and standardization of administrative and cross-departmental processes Leadership, coordination and optimization of the central telephone and email processes (main number, after-sales mailboxes etc.) IT key user as well as cross-departmental contact person for administrative system and process questions Requirements Commercial basic training with business administration further education (e.g. HF/FH, process or team management) or comparable qualification Several years of experience in sales, service or order administration, ideally in a technical B2B environment Proven leadership experience as well as enjoyment in the development of employees and apprentices Strong process and numerical understanding as well as confident handling of reporting and KPI evaluations (especially Excel) High IT affinity and experience with ERP systems (ideally BC365), knowledge of FreshDesk is an advantage Proficient German language skills; good French skills for collaboration with Romandie are an advantage Structured, service-oriented personality with a confident appearance towards customers and internal stakeholders We offer you Pleasant working atmosphere with thorough induction Flexible working hours with hybrid work possibility (40-hour week at 100% workload) 28 days holiday Very good social benefits Attractive further training opportunities Modernly equipped workplace at our headquarters in Schlieren Good accessibility by public transport as well as free parking For this versatile activity in a broadly positioned SME with its own software development, service centers in all parts of the country as well as warehouse and manufacturing in Switzerland, we are looking for an enterprising and independent personality. As a team player, you feel comfortable in a small team and pitch in where work arises. Resilience even in hectic times, quick comprehension and an open nature round off your profile. Have we aroused your interest? Then Ms. Orestina Cardone, Head of Human Resources, looks forward to receiving your complete application documents. jpid36a3117jm jit0730jm jiy26jm