Head of Patient Administration & Billing

Head of Patient Administration & Billing (80-100%) Job Description Die Pallas Kliniken specialize in ophthalmology and aesthetics. With over 350 employees at 17 locations, we are one of the leading providers in Switzerland. Our Patient Administration & Billing makes a significant contribution to a smooth patient process and ensures correct, efficient, and timely billing. Together with our medical and administrative teams, it ensures that our patients as well as our partners can trust in professional and reliable processing at all times. Quality, service orientation, and close interdisciplinary cooperation are at the center of this. For the management of our Patient Administration & Billing, we are looking for a responsible, strong-leading, and service-oriented personality as ?Head of Patient Administration & Billing (80-100%) Tasks Technical and personnel leadership of the Patient Administration & Billing team Overall responsibility for the administrative patient process from patient admission to receipt of payment Ensuring a smooth billing process Responsibility for accounts receivable management as well as the monitoring and processing of outstanding claims Ensuring the correct application of the applicable tariff systems (TARDOC, DRG, VVG as well as outpatient flat rates) Clarification of rejections, complaints and complex billing cases as well as processing of inquiries from insurance companies, referrers and patients Ensuring professional exchange with internal and external stakeholders as well as close cooperation with the medical departments Analysis, optimization and further development of the billing processes as well as ensuring high data and billing quality Conducting internal training as well as leading or participating in projects for digitalization and process optimization Responsibility for the continuous further development and quality assurance of the billing area Job Requirements Completed commercial training, ideally with further training in finance or healthcare (e.g., specialist in finance and accounting, medical secretary, MPA or comparable qualification) Several years of professional experience in medical billing, preferably in the hospital, clinic or healthcare sector Leadership experience or the motivation and potential to take on a leadership role Very good knowledge of the tariff systems (TARDOC, outpatient flat rates, DRG, VVG) as well as social insurance and billing processes Confident handling of MS Office as well as ideally experience with ERP and clinic information systems (e.g., Microsoft Dynamics 365 Business Central/Navision) Pronounced quality awareness, high affinity for numbers as well as a structured, reliable and solution-oriented way of working Proficient German in spoken and written form; other language skills are an advantage Strong communication skills, assertiveness as well as enjoyment in working with internal and external stakeholders High service orientation as well as a pronounced sense of responsibility and organizational skills Job Benefits A responsible leadership position with a lot of creative freedom and the opportunity to actively further develop processes The chance to help shape the future of our billing and sustainably implement optimization potential A dedicated, collegial team as well as an open corporate culture with short decision-making paths Varied tasks in an innovative and growing healthcare company Attractive employment conditions as well as diverse opportunities for professional and personal development A modern workplace directly near the Olten train station - easily reachable in around 30 minutes from Zürich, Bern or Basel Sounds exciting? Then we look forward to your application and to getting to know you personally! jpida3ca410jm jit0729jm jiy26jm