Entry-level Customer Advisor: Banking with Home Office

Entry-level Customer Advisor: Banking with Home Office You are... communicative, motivated, enthusiastic and enjoy customer contact? Then come to us, we will promote and develop you. From 12. August 2026 we are looking for exactly you, for a client in the banking sector in our service center in Fribourg - we look forward to your application. We are... Callpoint - a call center - and we take care of our employees and customers with passion and commitment. With us, you have finally arrived. Your responsibility Receiving customer inquiries via telephone Identification of customers Finding solutions Maintaining / extending deadlines competent and friendly advice to customers in written as well as telephone form (e.g. in E-Banking) Completion of administrative tasks such as the processing of correspondence Your profile You conduct telephone consultations in German and Swiss German (additional language Italian is welcome) You speak and/or understand Swiss German Contact with people gives you pleasure and you convince through your empathetic and service-oriented manner A flawless criminal and debt enforcement register extract is required for employment Good PC skills are a condition Experience in customer service and in the banking sector is an advantage You are looking for a hybrid working model in which you can work mostly in the home office Your advantages Modern, pleasant and collegial working atmosphere with a workplace directly next to the Fribourg train station a first-class induction as well as continuous professional and personal development opportunities Attractive employment conditions according to the collective labor agreement of the contact center industry Workload 80 - 100% possible After the induction and training phase (3 months), home office is possible Entry salary of CHF 4'519.-. The salary is paid 12 x per year. Until the 5th year of service, one more day of vacation each year, purchase of additional vacation possible (You can buy additional vacation) Purchase discounts at Zalando, Galaxus, Fust, Interdiscount, Manor, IKEA, Coop, Migros, etc. Working hours from Monday to Friday between 07:30 to 21:00 (early or late shift), as well as two Saturdays per month from 09:00 to 13:00 Have we aroused your interest? Then we look forward to your application. You can apply online or via email. No cover letter or CV at hand? No problem, write us an email and let us know how we can contact you. Your questions will be gladly answered by Miriam Thüler, write an E-Mail (<>), jpidd343859jm jit0730jm jiy26jm