Telephonic Customer Advisor Inbound (m/w/d) 80-100%

Your tasks: • Leading and documenting incoming telephone calls in the technical and administrative area • Optimizing the customer portfolio, identifying sales opportunities (Sales, Up- and Cross-Selling) • Receiving and processing disruptions in 1st-level support • Customer-oriented, friendly product and service consulting • Written processing of customer inquiries (Chat / Email) Our offer: • An unlimited employment contract in full- or part-time • A responsible task in an active company • A collegial work environment in a nice team with flat hierarchies • Intensive training (2 weeks at 100%) with full salary • Development opportunities in the telecommunications industry • Attractive benefits and further training opportunities • Working from home office possible after consultation (residence in CH required) Your profile: • You are flexible, reliable and interested in a long-term new challenge • As a communication talent, you have a flair for sales and consulting • Good PC skills and high IT affinity • Very good Swiss German skills are mandatory. • Good language skills in CH-German and French • Good written communication skills Willingness to work shifts Mo - Fr between 08:00 - 19:00 and Sa between 8:00 - 16:00 is mandatory (students, housewives and housemen are welcome) Have we aroused your interest? Then we look forward to your complete application documents (motivation letter, CV, work certificates and diplomas. Best regards Capita Recruitment-Team