Customer Service Clerk / Energy Billing

InfraWerkeMünsingen is an independent company of the municipality of Münsingen. With a corporate strategy focused on sustainability and efficiency, we ensure the reliable supply of electricity, water, district heating, and services to around 13,000 inhabitants, industry, and commerce. 28 employees are committed every day to the well-being of our customers. Immediately or by arrangement, we are looking for a cheerful, team-oriented, and motivated personality with enjoyment in customer contact for the exciting and varied activity as Customer Service Clerk / Energy Billing (80 to 100%) This is your job As a contact person for the energy transition, you support our customers along the entire meter-to-cash process as well as within the framework of metering services You are responsible for the independent and efficient management of customer administration You support the billing process, from reading to invoicing You coordinate cross-departmental administrative processes such as virtual self-consumption communities (vZEV) or local energy communities (LEG) Administrative support of the metering system (Smart-Meter rollout), in particular the maintenance of meter and installation data Customer support on the telephone and at the counter as well as the management of all customer-relevant data are also part of your versatile area of responsibility What you bring with you You bring a passion for the energy industry From your previous activities, you have relevant experience in the described areas of responsibility and have ideally already worked with the software solution innosolvenergy (IS-E) You possess very good IT skills You have training in the commercial sector and a technical flair or a comparable technical qualification with commercial further education You enjoy taking on responsibility, appreciate an independent way of working and maintain an overview even in hectic situations A prompt, structured, team-oriented and reliable way of working characterizes you You enjoy direct customer contact and convince through a friendly, winning appearance What we offer Interesting, versatile and independent activities in a successful and dynamic company An open and committed team that counts on your cooperation Annual working hours as well as good social and fringe benefits Good to know: We are open to your subject-related further education Have we aroused your interest? – Then we look forward to getting to know you! Further information can be obtained from Küenzi, Head of Finance and Administration, Telephone . We are happy to receive your application online: jpid410e64ajm jit0727jm jiy26jm