Service Specialist 80-100%

Customer support that convinces! If you enjoy solving problems and love daily contact with our partners via telephone or e-mail, then become part of our service team as a Service Specialist Your tasks consist of * 2nd Level Support for our partners via telephone and e-mail * Support of system partners in technical application questions * Commissioning as well as maintenance assignments for our customers on-site or remote * Processing and handling of returns * Creation as well as sending of offers and order confirmations * Handling of customer projects in direct and support business * Cooperation in project teams as well as the creation of documentation * Setup of hardware for training and service including documents You are * a practitioner and enjoy dealing with customers * reliable, independent, resilient, team player and flexible * proficient in oral as well as written expression of the German language (Italian is an advantage) You have * a technical apprenticeship EFZ in the field of electronics or telematics * experience in support and in the project business of consulting-intensive products of security technology (advantageous) * great interest in the field of informatics, IP network technology and Linux (desirable) * negotiation skills and persuasiveness We offer * a future-oriented and international environment with a lot of personal responsibility * individual promotion, training and development opportunities * opportunities to help shape the future of the company and contribute your own ideas If you feel addressed, send your complete application documents via link or QR-code to the Human Resources department. We are As an internationally renowned solution provider, Glutz has been combining craftsmanship, technology, design and customer service for more than 160 years into secure total solutions for comfortable access. The own development and production of locks, fittings and access systems enables end-to-end solutions around the door and the implementation of individual requirements. The Swiss company based in Solothurn has subsidiaries in Germany, Austria and UK and employs around 300 employees. Glutz AG, Segetzstrasse 13, CH-4502 Solothurn Telefon , , [Apply now](< >) j4id10398760a j4it0938a j4iy26a