Technical Order Processor Customer Service, 100%

Technical Order Processor Customer Service (m/w/d), 100% The Hörmann-Group is an expanding company in the construction supplier industry with an international orientation. In 40 highly specialized plants, we manufacture doors, gates, frames, drives, access control systems, and storage systems for Europe, North America, and Asia. We are represented with over 100 own sales locations in more than 40 countries and in over 50 other countries through partner companies. The family-run company, already in its fourth generation, has more than 6'000 employees worldwide. Around 190 of them work at our locations in Switzerland. Technical Order Processor Customer Service (m/w/d), 100% Support us with your know-how – your area of responsibility: *Processing of the work reports of the service technicians *Complete order processing (calculation, quote creation, invoicing) *Ensuring smooth complaint handling *Collaboration with internal departments, our plants, and suppliers Contribute to our joint success – what you bring: *Completed technical training (electrician / metalworker / agricultural machinery mechanic) with commercial further education *Professional experience in customer service, ideally in the field of doors, gates, and loading technology *Good technical imagination *Very good German language skills in word and writing, knowledge of Swiss German is an advantage *Very good user knowledge in the MS-Office area, SAP knowledge is an advantage As a family business, we think long-term – what you can expect from us: *Extremely varied and challenging activity with the market leader for doors, gates, and loading technology *Motivated and collegial team *Targeted further training opportunities (extensive internal course selection) *Attractive employment conditions *"Friendly Workspace"-certified company Questions about the position Customer Service Manager Questions about the application Ackermann HR Specialist Send an e-mail (<>) Are you interested? We look forward to your application! jpid28dfc67jm jit0626jm jiy26jm