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VIP IT Support 2nd level (m/f/x) Bank

Rent a Person Personalberatungs AG

Employment type
Temporary
Location
Genève
First posted
Apply now

100%, Temporary

by arrangement

Geneva

IT

Your tasks ##

  • Personalized IT support for the board, management and VIP users
  • Processing and resolution of 2nd level incidents
  • Troubleshooting of Windows workstations, laptops and peripherals
  • Microsoft 365 support, particularly Outlook and Teams
  • Support for smartphones and mobile devices
  • Duration: 3 month temporary mission with possibility of extension
  • User management and Active Directory support
  • Installation, configuration and replacement of hardware and software
  • Management and documentation of incidents in the ticketing system

Our requirements ##

  • Several years of experience in 2nd level IT support, ideally in VIP support
  • Very good knowledge of Windows 10/11, Microsoft 365 and Active Directory
  • Experience in the banking or financial sector is an advantage
  • Excellent customer orientation and sense of service
  • Professional appearance, discretion and excellent communication skills
  • Autonomous, structured and solution-oriented way of working
  • Very good knowledge of French and good knowledge of English
  • Available quickly

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