Claims Assistance Clerk - French (m/f/d) 80 - 100%

Our Claims Assistance department fulfills an operational mandate in the settlement of benefit cases in the area of travel protection insurance and breakdown assistance. You are the direct contact person for our customers. Together with your colleagues, you will assess, in particular, benefit cases in the area of breakdown assistance, cancellation costs, and travel protection.   Find out here why Zurich Schweiz is among the «Top 3» employers in Switzerland. Become part of it too and apply as Claims Assistance Clerk (m/f/d).* *     What you do   • Active processing of travel damage cases and breakdown cases at home and abroad • You process claim cases in a variety of languages within the team  • You have regular written and telephone customer contact  • You communicate with interfaces such as partners and travel agencies  • You support the underwriting and field service departments      What you bring   • Commercial training (EFZ) or equivalent qualification • Several years of professional experience, ideally in the insurance, travel, or tourism industry • Very good German skills and very good French skills; any further foreign language such as English is of great advantage • Quick comprehension, resilient, and reliable • High customer, service, and solution orientation • Profound MS Office skills and affinity for handling IT systems     Your contact   Talent Acquisition Consultant: Eleni Bourtzakis (+41 44 628 20 51)     Additional information   Part-time or full-time: 80 - 100% Work location: Zürich, Oerlikon Hybrid working: up to 40% #LI-Hybrid  We look forward to your online application - even without a cover letter. You are welcome to convince us of your motivation during a personal meeting.     Who we are   Zurich is a strong brand - more than 1.4 million Swiss customers trust our products and services. The basis of our success is our 53,000 employees worldwide, who help our customers in 210 countries and territories to better understand their risks and protect themselves against them. To deliver daily performance, we offer our employees flexible working models and interesting further training opportunities. As a Zurich employee, you benefit from a variety of advantages and a strong culture, characterized by acceptance, diversity, and team orientation.  At Zurich, we cultivate a culture of diversity and inclusion. Our goals and values are created to protect our employees, promote trust, and help them reach their full potential. We stand for justice and equality among our employees, regardless of gender, gender identity, sexual orientation, origin, ethnicity, religion, etc. The acquisition of our talents as well as the recruitment processes reflect this commitment in everyday life. Join us and become part of this culture.   Witness why Zurich has been successful for over 150 years? See for yourself here and become part of it. Information for recruitment agencies   Zurich does not accept unsolicited applications from recruitment agencies for this position. Therefore, recruitment agencies please do not submit candidate documents to our employees or via our online career portal. We decline any responsibility for unsolicited applications as well as any fees and thank you for your understanding.