Service Technician - Lausanne/Neuchâtel

Frigoglass is one of the leading providers Service Technician (100%) - Lausanne/Neuchâtel Frigoglass is one of the leading providers of commercial refrigerators (Ice Cold Merchandisers – ICM) and glass packaging in the fast-growing markets of West Africa. Since March 2021, Frigoglass has also been established in Switzerland and works closely with Coca-Cola HBC Zurich. Our clients include major fast-food chains such as McDonald’s, Burger King, Five Guys, and many others. With you, we want to go even further. Like us, you appreciate freedom in your decisions, you like working in after-sales service, and you take pleasure in directly supporting customers on-site from various business sectors. You are flexible and ready to provide on-call service, including certain weekends. Service Technician (100%) - Lausanne/Neuchâtel Your missions: Ensure, within the specified deadlines and in accordance with quality standards, the proper technical functioning of all devices installed in the defined region, as well as participate in interventions in the key accounts zone (including on-call service on weekends) Optimize service performance for assigned customers, in compliance with quality requirements Prepare installation material, including devices, for specific customer solutions regarding draught beverage dispensing installations Install, adjust, calibrate, and test draught beverage dispensing installations within the specified deadlines and according to technical requirements Perform troubleshooting, repairs, overhauls, and cleaning of draught beverage dispensing installations, refrigerators, and beverage vending machines Perform the disassembly of draught beverage dispensing installations Carry out maintenance work on our draught beverage dispensing installations Perform administrative tasks within the deadlines (intervention reports, material management, work orders, etc.) Receive customer complaints and needs, then transmit them to the competent services and the concerned managers Ensure timely administrative processing related to the devices and installations taken care of After successfully completing the probationary period, provide on-call service one weekend every two months (Fri./Sat./Sun. – without night work), with additional compensation of course Your profile: CFC as an electrician, mechanic, or completed equivalent training Professional experience in an identical or similar function You consider your customers as partners and support them with a true sense of service You distinguish yourself through a professional attitude as well as an entrepreneurial spirit You enjoy working on projects You are autonomous, service-oriented, committed, and enjoy teamwork The position requires high availability for travel, as you will regularly intervene directly at customer sites Excellent command of German, both spoken and written Your future employer offers you the following advantages in particular: We offer you a varied activity in a dynamic and international environment, in which you can utilize and develop your skills and experience. We particularly offer you: Company vehicle Annual bonus of up to 15% of your annual salary Generous regulations regarding professional expenses A varied activity with many possibilities for initiative Attractive social benefits Start date: Immediately or to be agreed Your next step: If you recognize yourself in these missions and see your next professional challenge in them, Ms. Biljana Lendi, HR Business Partner, looks forward to receiving your complete application file or talking with you during an initial contact. She will be happy to answer all your questions. jpiddb1db8ajm jpit0731jm jpiy26jm