Employee Reception

The Claraspital, largest private hospital in Basel, is a university teaching and research hospital with a comprehensive performance mandate for highly specialized abdominal surgery and supraregional radiation of its centers "Abdomen" and "Tumor" as well as its specialist areas. At Claraspital, employees find workplaces where they can develop professionally and personally. We place great value at Claraspital on consciously cultivating and further developing our corporate culture and actively living the jointly developed cultural criteria "together - competent - responsible". ### Your tasks • Friendly reception as well as professional care of patients and visitors • Receipt and forwarding of incoming telephone calls via the telephone exchange • Accompaniment of patients to ensure a smooth admission and discharge process for patients • Execution of general administrative tasks such as mail processing and other organizational tasks in the reception area Your profile • Completed basic training as a hotel specialist EFZ or as a saleswoman/-man EFZ Professional experience at the reception or in a comparable service-oriented function, ideally in the higher hotel industry High service orientation as well as a friendly, respectful and professional demeanor and excellent communication skills • Well-groomed appearance and professional manners • Pronounced empathy and sensitivity in dealing with patients and relatives • Organizational talent as well as the ability to keep an overview and set priorities even in hectic situations • Team-oriented, reliable and cooperative way of working • Very good German language skills in word and writing; further language skills in French, Italian and English are an advantage • Willingness to work flexible hours, also within the framework of a rotating deployment plan as well as on weekends and holidays Benefits • Age-dependent 28-33 paid vacation days per year • Extensive opportunities for further education and training, e.g. own seminar program with a wide range of educational offers • Occupational health management with preventive measures such as ergonomic consulting at the workplace • Part-time work as well as possibility of job sharing also in leadership functions • Bright, friendly rooms with modern infrastructure • Pronounced value orientation and actively lived corporate culture • Shaping and co-design of Claraspital by employees About Claraspital The Claraspital, largest private hospital in Basel, is a university teaching and research hospital with a comprehensive performance mandate for highly specialized abdominal surgery and supraregional radiation of its centers "Abdomen" and "Tumor" as well as its specialist areas. At Claraspital, employees find workplaces where they can develop professionally and personally. We place great value at Claraspital on consciously cultivating and further developing our corporate culture and actively living the jointly developed cultural criteria "together - competent - responsible".