Basic Support Employee

As a Basic Support Employee, you relieve the advisors by efficiently taking over administrative and processing tasks and ensure professionally competent support in the middle office – without direct customer contact and clearly focused on the optimization of processes and sales support.

Basic Support Employee

What awaits you?

• Taking over administrative and processing activities with a sales connection
• Competent contact person for our customer advisors
• Contact with external stakeholders (specialist offices such as authorities/KESB)
• Guaranteeing data quality in customer administration
• Actively participating in various initiatives and projects

Ensuring efficient and customer-oriented processes in the areas of:

• Opening business relationships with natural and legal persons, master data management, ordering debit and credit cards, insurance processing
• Processing and managing inheritances and KESB business cases
• Creating investment, reinvestment proposals as well as term money offers, processing securities account openings as well as stock exchange transactions without advice requirement

What do you bring with you?

• Completed training as a Kauffrau/Kaufmann (banking industry an advantage)
• Experience in basic support an advantage
• Further education in banking or comparable qualification
• Strong service orientation, independence and flexibility
• Holistic entrepreneurial thinking, teamwork and high commitment

What we offer you:

• A large and responsible area of responsibility
• Appreciation & team spirit
• Individual responsibility within your area of competence
• Professional support & sparring
• Opportunities for further development

We maintain a family-like environment

The cooperative values are our cornerstones: Together. For each other. They shape our cooperation and our interaction with each other. The "Du" culture creates personal closeness and equality across all functional levels.

We live diversity and equal opportunity

We promote the different perspectives, experiences and competencies in our teams. Because this diversity makes us special and contributes decisively to our success.

We promote personal and professional development

Lifelong learning is part of our culture. We create space for individual professional and personal development and support our employees in a targeted manner – with a diverse internal educational offering as well as a cost contribution for external further training.

We offer attractive conditions and social benefits

Our employees benefit from exclusive advantages on bank products, various shopping discounts with third parties as well as above-average pension provision.

Do you have questions?

For content-related questions regarding the position:

Andrea Maria Caminada
Head of Sales Support

For questions regarding the application process:

Britta Morgenthaler
Head of HR

We look forward to your online application

About us

j4id10411519a j4it0939a j4iy26a