Collaborator - Client Research & Administration 80-100%

As part of the creation of a new department, Primus SA is looking for a motivated person to ensure the follow-up of client files requiring additional research: untraceable contact details, moves, changes of ownership, or cessation of activity. Your mission will be to clarify these situations, find reliable information, and enable our teams to effectively resume the processing of files.

Tasks

• Analyze files transmitted by our field service employees and identify information to be clarified
• Search for and verify the contact details of clients, companies, owners, or operators
• Conduct targeted searches in public registers and with administrations
• Clarify changes of address, company name, or owner, as well as situations related to buildings
• Contact, if necessary, the clients, companies, or administrations concerned
• Update data in our internal systems and document the research carried out
• Transmit clarified files to the field service and collaborate with our various departments

Requirements

• Commercial or administrative training, or equivalent professional experience
• Curious and analytical mind, as well as a taste for research and problem-solving
• Rigorous, organized, autonomous, and persevering working method
• Proficiency with the telephone, computer applications, and online research
• A good command of German and French is indispensable; proficiency in Italian is an asset

We offer

You will join a department in full creation, within which your work will contribute concretely to customer service and the quality of our data

• A varied administrative function, with a high degree of autonomy
• The possibility to actively participate in the design of new workflows and processes
• A dynamic working environment, short decision-making circuits, and a well-established Swiss company
• The opportunity to be part of a prosperous and growing family business

Does your profile match our requirements?

We look forward to your complete application accompanied by a photo

Contact

Désirée Käch HR-Verantwortliche Primus AG Téléphone:

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