Customer Service Generalist 60 - 100 %

Customer Service Generalist 60 - 100 % Simplifying together. Because life is full of possibilities. And at the same time has become complex. That is why we are looking for employees who will drive simplicity forward together with us. Customer Service Generalist 60 - 100 % You will process written inquiries received via e-mail or through our E-Banking portal independently record, check and complete customer inquiries as well as perform online account openings carry out telephone clarifications with customers, including on compliance-relevant topics help out flexibly in other communication channels as required You bring a commercial basic education or equivalent professional experience, ideally in the financial industry very good German skills in speaking and writing as well as ideally good English skills high flexibility to change communication channels depending on the situation and to step in in different areas of responsibility digital affinity, an exact way of working and the ability to set priorities and ensure high quality even under a high workload We offer Tasks We offer exciting and varied tasks for employees who help shape, simplify and enthusiastically initiate ideas. Culture We are simple and clear, meet each other at eye level and maintain a collegial and friendly culture. Organization We are a medium-sized company and rely on flat hierarchies and manageable paths. Development We invest in the development of our employees and promote our talents. Flexible employment conditions We offer our employees modern and flexible working time models such as, for example, working from home, flexible working hours, part-time work (including in leadership functions), purchase of additional vacation days, unpaid leave, sabbatical etc. Special conditions We grant our employees various benefits such as special conditions on all banking services, discounted purchase of REKA credits, employee referral bonus, 100% continued payment of wages in the event of military service, maternity, paternity and illness. Your next step Does this challenge appeal to you? We look forward to your application. Questions about the application process Brechbühl About us Valiant is an independent financial service provider and operates exclusively in Switzerland. It offers private customers as well as SMEs a comprehensive, easy-to-understand range of services in all financial matters. Valiant is locally anchored in the following 15 cantons: Aargau, Basel-Landschaft, Basel-Stadt, Bern, Freiburg, Jura, Luzern, Neuenburg, Schaffhausen, Solothurn, St. Gallen, Thurgau, Waadt, Zug and Zürich. In addition, it is present throughout Switzerland thanks to innovative, digital services. Valiant has a balance sheet total of 38.2 billion francs and employs around 1200 employees – including over 70 apprentices. jpid742e0bajm jit0728jm jiy26jm