Customer Service Employee 80 - 100 %
- Employment type
- Full-time
- Location
- Zollikofen · Remote possible
- Company
- Securiton SA, Alpenstrasse 20, 3052 Zollikofen
- First posted
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Customer Service Employee 80 \- 100 % (m/w/d)
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Customer Service Employee 80 \- 100 % (m/w/d)
Together for a secure future
TUS Telekommunikation und Sicherheit is a modern multi-technology provider that offers future-oriented solutions for highly secure alarm transmission. More than 40 employees are dedicated daily to the smooth functioning of all systems, thereby making an important contribution to a secure Switzerland. TUS has always relied on an open culture - both within the company and in communication with its customers and partners.
Would you like to work in a dynamic company in the security industry, protecting people and values throughout Switzerland and being able to make a difference? Do you value the freedom to organize your daily work yourself in order to carry out your tasks successfully?
What you achieve
Creation of subscription contracts and activation documents for new customers
Processing various mutations, changes of ownership and cancellations for existing customers and distribution of the corresponding documents to the involved departments
Creation of delivery documents and configuration files for the end devices
Billing of subscription and one-time fees
Providing support and advice for inquiries from customers and sales partners
What you bring
A completed commercial basic education with a Federal Diploma of Vocational Education and Training (EFZ)
Very good knowledge of Microsoft Office, experience with Abacus is an advantage
Several years of professional experience in a commercial function with direct customer contact - ideally in a technical environment
Very good oral and written language skills in German and French are mandatory
Quick comprehension of complex contexts
Technical affinity as well as a strong customer and service orientation
High degree of independence, personal responsibility and a team-oriented, upbeat personality
What awaits you
Du-culture at all levels
Dedicated team that achieves more together
Our Leadership Principles as a basis for our cooperation: «We are all leaders»
Certified «Great-Place-To-Work®» employer
Very well-developed training and further education offers
Flexible working hours, annual working time and home office possibility
Individual and comprehensive induction program
Between 25 and 30 days of vacation
Solid pension fund
Various special offers (private shopping at well-known companies, holiday apartments in Switzerland at discounted conditions)
With us, you can make a difference! Become part of our team and send us your documents today via our applicant portal.
Do you have any questions? Christine Salzgeber, HR Advisor () will be happy to answer your questions. We look forward to meeting you.
TUS Telekommunikation und Sicherheit
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