Health Insurance Customer Advisor (VBV) / Conseiller(ère) en assurance maladie (AFA)

For our successful and innovative customer in Lausanne, we are looking for a Health Insurance Customer Advisor (VBV) / Conseiller(ère) en assurance maladie (AFA) # Employment: 100% Location: Lausanne Industry: Insurance Publication date: 13.07.2026 Your tasks: • Telephone consultation of insured persons and interested parties in French (Inbound) • Providing information on various questions from all contact persons via telephone, chat & email • Ensuring high customer satisfaction • Constant monitoring of open pending items • Any administrative as well as coordinative activities What you bring with you: • Completed VBV further training in the insurance industry (Intermédiaire d-assurance AFA) • Training as a commercial employee (Kauffrau/Kaufmann) or training in the area of customer service • Confident French in spoken & written form • High customer and service orientation • Strong communication skills What you may expect: • A varied activity in a motivated team • Internal and external further training • Career opportunities within the company • Try & Hire employment with the option for a permanent position Are you interested? Then get in touch today with Arian Sakiri - Telephone: 044 931 40 84 or via email (sakiri@workmanagement.ch). I will be happy to provide you with further details.