ICT Supporter ERP 80 - 100 %

ICT Supporter ERP 80 - 100 % (w/m/d)
In accordance with the vision "We drive innovation to improve people's lives", Hamilton companies have been providing solutions for the healthcare industry since 1950. We are an innovative pioneer regarding ventilators, automated pipetting and storage of samples, as well as the development of process sensors.
As part of the Business Unit Shared Services (SHS) of Hamilton AG, this area undertakes central tasks for the Hamilton companies. Teams in HR, ICT, Corporate Communication, Facilities, and Finance ensure that processes run smoothly and that employees worldwide are optimally supported.
What you can achieve:
Main tasks:
Ensuring the stable operation of the ERP application through first-level support, troubleshooting, and administrative activities
Receiving, analyzing, and resolving malfunctions in close cooperation with key users and specialist departments
Supporting and accompanying the business units in the application of processes in the ERP system
Advising and supporting employees with technical questions
Supporting key and end users in everyday operational business
Carrying out technical on-/offboarding as well as managing accounts and permissions
Additional tasks / special tasks / projects:
Collaboration with ERP engineers and developers as well as coordination of complex tickets
Testing and functional approval of solutions in coordination with the specialist departments
Support with changes and further developments in the ERP environment
Interface function between Business, ICT, and Change Management in the support context
What you bring with you:
Must-have requirements
Completed training as an IT specialist or comparable qualification
Sound knowledge of process flows in a company
Experience as a key user or in a comparable role in the ERP environment
Basic IT understanding as well as knowledge of IT systems
Good English skills, both written and spoken
Advantageous (not mandatory)
Practical experience in first-level support / helpdesk
Experience with ERP systems (e.g., D365, SAP)
Personal competencies
Strong customer orientation and enjoyment in dealing with users
Good communication skills
Independent and structured way of working
Ability to work in a team and reliability
Learn more about professional opportunities at Hamilton at .
Do you share our values and do you feel at home in a collegial and down-to-earth environment? At Hamilton, we offer not only a motivating work environment but also various leisure activities and contemporary working conditions. Our "Du" culture promotes open communication and pleasant cooperation. Become part of a team where your skills are valued and space is created for innovative ideas. Interested? For any questions, please contact us by writing an email and provide us with the following details:
Reference: JR-5986-fjb/
Applications by post or by email unfortunately cannot be considered. jpidf73c307jm jit0731jm jiy26jm